Item Details
Woven from a traditional Oxford cloth, this button-down shirt features a relaxed modern fit, button-down collar, single chest pocket, and a curved hem for untucked wear.
Shipping & Refund Policies
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 5–7 business days | $5.99 (Free over $75) |
| Express | 2–3 business days | $12.99 |
| Overnight | Next business day | $24.99 |
International Shipping
We ship worldwide. International delivery times vary by destination (7–21 days).
Returns & Refunds Policy Official
Last Updated: December 23, 2025
This policy outlines the conditions under which returns, exchanges, and refunds are accepted by , operated by smithvenusmarie.
1. Return Eligibility
We accept return requests within 30 days from the date of delivery.
- Item is damaged, defective, or arrives broken
- Incorrect item received
- Product differs significantly from description (design, size, or material)
All items must be returned in original condition: unused, unwashed, and with original packaging and tags.
2. Non-Eligible Returns
- Items that have been used, washed, or altered
- Items without original tags or packaging
- Minor cosmetic issues that do not affect functionality
- Requests submitted after the 30-day return window
3. Return Process
To initiate a return, contact us at [email protected] with:
- Order number
- Item(s) to return
- Reason for return
All return requests are reviewed within 3–7 business days. Approved requests will receive return instructions.
4. Return Shipping
Returns are handled by mail.
Return shipping is free for approved returns. No restocking fees apply.
5. Exchanges
Exchanges are accepted within the 30-day return window, subject to product availability.
6. Refunds
Refunds are issued after the returned item is received and inspected.
Refund Method: Original payment method
Processing Time: 7–10 business days after approval
7. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery for resolution.
8. Lost or Delivered Orders
If tracking shows "delivered" but you have not received your package, please check with neighbors or the carrier.
Once confirmed delivered, we are not responsible for lost or stolen packages.
9. Policy Scope
This policy applies only to purchases made directly through kelartstore.com.
10. Updates
We reserve the right to update this policy at any time. Changes will be posted on this page.
BIGBROWN LLC
Email: [email protected]
Address: 18706 TUSCANOOGA RD GROVELAND, FL 34736, US